Shipping policy
Processing Time
Orders ship within 2–3 business days (excluding weekends and holidays).
During peak periods or holidays, processing may take a little longer.
Shipping Locations
We ship worldwide.🌎
Tracking
A shipping confirmation email with a tracking number will be received once your order ships (tracking activates within 24 hours).
Delays & Lost Packages
- Carrier delays or customs processing are outside our control.
- If you suspect a lost package, please contact the carrier with your tracking number. We’re happy to help investigate as needed.
Refund & Return Policy
For health and hygiene reasons, we cannot accept returns or issue refunds on any opened or used items (boob tape, nipple covers, sticky inserts, adhesive remover, etc.)
Damaged or Defective Items
If your order arrives damaged or defective, contact us within 7 days of delivery with your order number and clear photo/video proof:
We will provide store credit.
Exchanges
We do not offer exchanges for size or color once packaging has been opened. Please review sizing and shade information before purchasing.
Non-Returnable Items
- Opened intimate products
- Gift cards
- Sale/clearance items
Order Changes & Cancellations
If you need to update or cancel your order, email contact@cherrypoppers.us within 1 hour of purchase. Once processing begins, we can’t guarantee changes.
Customer Support
Questions? We’re here to help at contact@cherrypoppers.us. We typically respond within 1–2 business days
International Order Information
International orders may be subject to customs fees, VAT, or import duties in the destination country. These charges are the customer’s responsibility.